- Express delivery and free returns within 30 days
- primoperipheralspvtltd@gmail.com
- +91 98110 63459
Shipping Policy
At Primo Peripherals, we are committed to delivering your products in a timely and efficient manner. This Shipping Policy outlines the terms and conditions related to the shipping of products purchased through our website, [https://primoperipherals.in](https://primoperipherals.in).
**1. Order Processing**
– **Order Confirmation:** Once your order is placed, you will receive an order confirmation email detailing your purchase. Please ensure that all information provided is accurate to avoid any delays.
– **Processing Time:** Orders are typically processed within 1-2 business days, excluding weekends and public holidays. During high-volume periods, processing times may be slightly longer.
**2. Shipping Methods and Delivery Times**
We offer various shipping options to meet your needs:
– **Standard Shipping:** Delivery typically takes 5-7 business days from the date of dispatch.
– **Expedited Shipping:** Delivery typically takes 2-4 business days from the date of dispatch.
Please note that delivery times are estimates and may vary based on your location and other factors outside of our control, such as courier delays or extreme weather conditions.
**3. Shipping Charges**
Shipping charges are calculated based on the weight and dimensions of the package, as well as the delivery location. The total shipping cost will be displayed at checkout before you complete your purchase.
**4. Shipment Tracking**
Once your order is dispatched, you will receive an email with your shipment tracking number. You can use this number to track the status of your delivery through the courier’s website.
**5. International Shipping**
At this time, we only offer shipping within India. We do not ship to international locations.
**6. Shipping Restrictions**
Some products may have shipping restrictions due to size, weight, or destination. In such cases, we will notify you before processing your order.
**7. Delayed or Lost Shipments**
While we strive to deliver your order within the specified timeframe, delays may occasionally occur due to factors beyond our control. If your order is delayed or lost, please contact our customer support team at [Email Address] or [Phone Number] for assistance.
**8. Address Accuracy**
Please ensure that the shipping address provided is accurate and complete. Primo Peripherals is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer. If an order is returned due to an incorrect address, additional shipping charges may apply to re-ship the order.
**9. Damaged or Missing Items**
If you receive a damaged package or if any items are missing from your order, please contact us immediately at [Email Address] or [Phone Number] within 48 hours of delivery. We will work with you to resolve the issue as quickly as possible.
**10. Contact Us**
If you have any questions about our Shipping Policy or need further assistance, please contact us at:
**Primo Peripherals**